JOB ADVERTISEMENT

Job Title: Debt Collector

No. of Vacancies: 2

Terms: One (1) year contract, renewable upon satisfactory performance on appraisal

Benefits:

•Retainer

•Debt Collection Commission 

Role Summary

The Debt Collector is responsible for the effective recovery of outstanding debts while maintaining a compassionate and professional approach. This role focuses on engaging with clients holistically—providing guidance, support, and solutions to help them manage their financial obligations.

Responsibilities

• Analyse bad debts based on aging and prescribe appropriate actions to retrieve all arrears from non – performing clients

•Demand and follow up on bad debts through review of files and discussions with debtors on repayment plans.

•Aggressively follow up on non-performing loans and undertake field visits for recovery activities

•Relationship management with clients on handling customers with bad debts through visits calls and emails.

•Handling multiple client debt portfolios with diverse products; experiences and challenges.

•Embark on an exercise to recover accounts that have been written off.

•Establish contacts and relationships with relevant bodies that will assist in the collection process.

•Repossession and Disposal of Assets – The recovery officer will liaise with auctioneers and investigators to locate seize and dispose of assets of loans that have defaulted, within the law and with all notifications served upon the customer, in time.

•Undertake any additional duties that may be prescribed by the immediate supervisor

Ideal Candidate Minimum Qualifications:

•Diploma in Co-operative Management/ banking/ finance/business or Credit Management

•One-year experience in debt collection field.

•Prior interaction with a debt collection system.

•Possess strong interpersonal, communication, negotiation and analytical skills, honesty and integrity.

•Should be a self-motivated team player who enjoys negotiating with customers for win-win situations.

•Must have proven ability to develop relationships with agencies necessary to make recovery work successfully.

•Must have the ability to work with strict deadlines

•Computer skills required.

How to Apply

Interested and qualified candidates are requested to click on the link below and fill out the online application form and submit by 17^th June 2026. Any applications received after the closing date shall not be accepted.

Apply here 

Only shortlisted candidates will be contacted.

Nyati Sacco is an “Equal Opportunity Employer’’